According to the present and priority Terms and Conditions, the company gets legitimate access to your personal information, which in any case will not be available to other objects.
What Information We Collect
To enable users to create an account on the platform for further use of the features and services offered, the company collects the following data:
- Registration Information. This group includes full name, date of birth, country of residence and so on.
- Contacts. The company asks for a phone number, email address, and so on.
- Financial information. Here it is necessary to provide the number of the permanent account and details of the payment card.
It is important to note that only adult users can use the services and register on the site because this rule is stated in the company’s policy and the laws of the country. Lottabet and the service providers cooperating with the company may use the player’s data to verify the credentials. We also have the right to submit them to the relevant regulatory authorities when requested to do so.
What is the Purpose of Collecting Information
To provide a higher level of service, as well as to improve the website, Lottabet keeps user information about activity on the platform. In addition, we need to make sure that you are not using prohibited tools or having illegal intentions.
The main purposes of collecting information are:
- For account registration and verification;
- To process financial transactions;
- To provide access to the services;
- To combat fraudulent activities;
- To comply with licensing requirements and regulations;
- To conduct analytical research;
- To analyze service to improve service levels;
- For marketing communications with the client;
- To confirm geographic location;
- To restore access to the player’s profile;
- To analyze possible financial losses and credit risk.
It is important to note that the registration procedure is a necessary step to using the services. By these requirements, users are required to provide accurate information when creating an account. In addition, it is possible to change previously provided registration data. To communicate with customers, the company uses promotional messages when agreeing to the mailing list.
To ensure full access to payment instruments and the ability to make deposits and withdrawals, customers are required to provide the necessary data. In this case, the company, service providers, and persons processing financial requests have access to your financial information. This is necessary for the transaction request to be successful. In addition to the card number and other financial details, the user’s data is also taken into account. In case of any changes, according to the Terms and Conditions, you must inform the Lottabet administration and update the credentials in your account.
According to the rules and terms of the current company policy, we are committed to protecting user data. Lottabet takes a responsible approach to the issue of privacy, so the platform provides all the necessary conditions for the safety of customer details. Moreover, you are also obliged to ensure secrecy with your interests.
There are some moments when the company may disclose information:
- As required by law.
There are some circumstances when the relevant legal authorities may request certain details. In this case, the company is obliged to disclose the requested information. In addition, in some cases, the user will not be notified of these actions. The company, in turn, undertakes to make every possible effort to ensure that this does not happen.
- At your request.
We may provide relevant details to consultants or government agencies at the customer’s request. This may be necessary to investigate illegal activities related to fraud, intellectual property infringement, or other reasons. We may disclose registration details, contacts, financial instruments, and so on.
Who has the Right to Receive Information?
According to Lottabet regulations, we have the right to disclose user details to certain competent persons:
- Employees of the company;
- Service providers;
- Agents and subsidiaries;
- Relevant Regulatory Authorities.
When you register on the platform, all customers are invited to receive special promotional newsletters that will notify you of updates on products, services, prizes, and so on. We have the full right to send promotional messages to the email address provided by you or by other means using your contact information. By agreeing to Lottabet’s marketing communications you will always stay up to speed. Also, by our policy, we reserve the right to forward contact details to partners to provide a broader range of services.
If you do not wish to receive promotional emails, you can unsubscribe from this option in your account section or by clicking on the “unsubscribe” button when you receive the letter. After that, we will not be able to send you marketing messages. It is important to note, that before you unsubscribe, the company may have passed on user details to partners. In this case, you might have to sign out separately from this kind of mailing.
Platform users have legal rights concerning changing, viewing, and supplementing personal data. In such a case, the company may require proof of identity. You have the opportunity to contact Lottabet at any time, as it is important to us that the information is the most accurate and truthful.
To communicate with us you need to send an email where our specialists will contact you. It is important to note that in some cases there is a small fee for processing and responding in writing. Under our Terms and Conditions, we are required to keep the personal details of users if you choose to delete your account within a certain period. These measures are necessary to prevent illegal activity or as otherwise provided by law.
Cookies are used to use the site more effectively and to improve the platform’s performance. When you visit Lottabet, the files allow your device to be recognized.
Cookies are necessary for the following:
- To remember user preferences;
- To store information about your previous activities;
- To provide a higher level of service;
- Showing advertisements that match your preferences;
- To track conversions;
- Data analytics to provide a better user experience.